FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR ANALYZER

MDR report key: 3465089 · Received November 12, 2013

Report

Report Number
1628664-2013-00315
Event Type
Malfunction
Date Received
November 12, 2013
Date of Event
October 21, 2013
Report Date
October 21, 2013
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
PMA / PMN Number
K983212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT EVALUATION IS IN PROCESS AND THE RESULTS WILL BE SUBMITTED IN A FOLLOW-UP REPORT

Additional Manufacturer Narrative · 1

PRODUCT EVALUATION WAS PERFORMED IN ORDER TO INVESTIGATE THIS ISSUE. AN ABBOTT FIELD SERVICE REPRESENTATIVE (FSR) DETERMINED THE VALVE, MANIFOLD KIT (7-77612-02) AS THE CAUSE OF THIS ISSUE. REPLACEMENT OF THE VALVE, MANIFOLD KIT RESOLVED THE ISSUE. THE SERVICE HISTORY DOES NOT INCLUDE FURTHER REPORTS OF DISCREPANT OR QUALITY CONTROL ISSUES RELATED TO THE VALVE, MANIFOLD KIT. NO ADVERSE TRENDS FOR TICKETS WITH REPLACEMENTS OF THE VALVE, MANIFOLD KIT (PART NUMBER 7-77612-02) WERE IDENTIFIED (12/01/2012-11/30/2013 REPORTING PERIOD). THERE IS INSUFFICIENT INFORMATION TO REASONABLY SUGGEST A MALFUNCTION OF THE VALVE, MANIFOLD KIT (PART NUMBER 7-77612-02) OCCURRED; THE PART WAS REPLACED DUE TO BEING WORN OUT FROM NORMAL USE. THE ISSUE WAS RESOLVED THROUGH NORMAL TROUBLESHOOTING PROCEDURES. A DEFICIENCY OF THE SYSTEM WAS NOT IDENTIFIED. THE CUSTOMER WAS REFERRED TO THE ARCHITECT SYSTEM OPERATIONS MANUAL WHICH PROVIDES MULTIPLE PROBABLE CAUSES AND CORRECTIVE ACTIONS TO ASSIST THE CUSTOMER WITH RESOLVING IMPRECISE QUALITY CONTROL AND DISCREPANT PATIENT RESULTS.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT ONE PATIENT SAMPLE (SID (B)(6)) GENERATED A FALSE POSITIVE RESULT OF 0.031 NG/ML AND WHICH WAS REPEATED NEGATIVE AT <0.0010 NG/ML. THE CUSTOMER CUT-OFF FOR POSITIVE RESULTS IS 0.028 NG/ML. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
584608 ARCHITECT I2000SR ANALYZER JJE ABBOTT MANUFACTURING INC

Patients

Seq Age Sex Outcome Treatment
1 ARCHITECT TROPONIN REAGENT 02K41-37, LOT 17195UN13| ARCHITECT TROPONIN REAGENT 02K41-37, LOT 17195UN13