FDA Adverse Event Other Summary report: N

RAPIDLAB 1265

MDR report key: 3463488 · Received November 1, 2013

Report

Report Number
1217157-2013-00203
Event Type
Other
Date Received
November 1, 2013
Date of Event
October 11, 2013
Report Date
October 11, 2013
Manufacturer
SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS
Product Code
CIG
PMA / PMN Number
K071466
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SIEMENS FIELD SERVICE ENGINEER (FSE) WENT ON THE SITE AND CHECKED THE SYSTEM. FSE INDICATED THAT SYSTEM WAS DOWN ON ARRIVAL DUE TO REAGENT FLOW ERRORS AND FOUND BLOCKAGE IN THE PREHEATER TUBING AND REAGENT MANIFOLD. FSE CLEANED THE PRE-HEATER TUBING AND REPLACED THE PRESSURE SENSOR AND REAGENT MANIFOLD. FSE FOUND THAT THE HARNESS COOX INTERCONNECT DAMAGED AT THE SCIF CONNECTION (P50) WHICH HAS BEEN REPLACED AND REBOOTED THE SYSTEM. FSE ALSO FOUND SLOPE ERRORS WITH THE POTASSIUM (K) SENSOR. IT HAS BEEN REFILLED AND SEVERAL CALIBRATION PERFORMED. CUSTOMER RAN SAMPLE AND COMPARED THE RESULTS WITH TWO OTHER ANALYZERS IN THE LAB AND FOUND THAT THE BILIRUBIN VALUES WERE MATCHING. INSTRUMENT IS OPERATIONAL.

Description of Event or Problem · 1

CUSTOMER REPORTED 2 DISCORDANT BILIRUBIN RESULTS ON THE INSTRUMENT. CUSTOMER INDICATED THAT BILIRUBIN RESULTS WERE APPROX +/- 100 MG/DL DIFFERENCE TO THE LAB RESULTS AND TO A ALTERNATE INSTRUMENT. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
562442 RAPIDLAB 1265 RL 1265 CIG SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1