FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3450745 · Received November 5, 2013

Report

Report Number
3004753838-2013-00390
Event Type
Malfunction
Date Received
November 5, 2013
Date of Event
October 3, 2013
Report Date
October 7, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

AN INTERNATIONAL DISTRIBUTOR CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(4) 2013 TO REPORT THAT ON (B)(6) 2013, THE PATIENT EXPERIENCED A BROKEN SENSOR WIRE. THE DISTRIBUTOR REPORTED THAT TREATMENT WAS NOT REQUIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
569505 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-25

Patients

Seq Age Sex Outcome Treatment
1 70 YR Other