FDA Adverse Event Other Summary report: N

BRILLIANCE ICT

MDR report key: 3433011 · Received October 18, 2013

Report

Report Number
1525965-2013-00344
Event Type
Other
Date Received
October 18, 2013
Report Date
July 26, 2010
Manufacturer
PHILIPS MEDICAL SYSTEMS (CLEVELAND), INC.
Product Code
JAK
PMA / PMN Number
K060937
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS BEING FILED AS A RESULT OF A RETROSPECTIVE REVIEW OF PHILIPS HEALTHCARE COMPLAINTS BACK TO (B)(6) OF 2007. PHILIPS FIELD SERVICE ENGINEER (FSE) EVALUATED THE SYSTEM AND FOUND THAT THIS ISSUE OCCURS WHEN THE COUCH TOP IS ALL THE WAY OUT TO THE OUTER LIMITS. THE COUCH TOP CONTACTS THE GANTRY EVENT WHEN NO WEIGHT IS APPLIED TO THE FOOT BOARD, BUT IT DOE NOT PRESS THE COVER INTO CONTACT WITH THE ROTATING FRAME UNLESS THERE IS WEIGHT ON IT. THE ROOT CAUSE OF THE FOOT BOARD HITTING THE GANTRY WHEN THE COUCH IS HOMED AND/OR PULLED ALL THE WAY OUT OF THE GANTRY WAS DETERMINED TO BE THAT THE FOOT BOARD WAS TOO LONG. THE FSE REPLACED THE ORIGINAL FOOTBOARD (B)(4), WHICH IS 1.96 INCHES SHORTER, SO IT DOES NOT CONTACT THE GANTRY WHEN COUCH IS LOWERED.(B)(4).

Description of Event or Problem · 1

PHILIPS RECEIVED INFORMATION FROM A CUSTOMER SITE THAT WHEN THE PATIENT SUPPORT (COUCH) IS LOWERED ALL THE WAY DOWN, THE FOOT BOARD ON THE COUCH HITS THE GANTRY. IF A PATIENT IS ON THE COUCH TOP AND APPLIES WEIGHT ON THE FOOTBOARD IT PRESSES AGAINST THE GANTRY COVER ENOUGH TO MAKE THE GANTRY ROTATING PART HIT THE INSIDE OF COVER AND MAKE A KNOCKING NOISE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
536141 BRILLIANCE ICT JAK PHILIPS MEDICAL SYSTEMS (CLEVELAND), INC. 728306

Patients

Seq Age Sex Outcome Treatment
1