FDA Adverse Event Malfunction Summary report: N

DENTAL OPERATING CHAIR

MDR report key: 33823 · Received June 28, 1996

Report

Report Number
MW4001378
Event Type
Malfunction
Date Received
June 28, 1996
Report Date
August 31, 1995
Manufacturer
STAR DENTAL PRODUCTS, INC.
Product Code
KLC
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE FOOT CONTROL UNITS ON THE DENTAL CHAIR ARE EXTREMELY FRAGILE AND SUBJECT TO DAMAGE EASILY. THE TYPES OF DAMAGE INCLUDE BROKEN BUTTONS, SWITCHES, CRACKED CASES AND CONNECTING CORDS PULLING OUT OF THE STRAIN RELIEF. THE UNUSUALLY HIGH LEVEL OF OCCURRENCES HAS AT TIMES RENDERED AS MANY AS 25% OF THE UNITS IN ONE CLINIC UNUSABLE. THE AMOUNT OF TIME TO OBTAIN REPLACEMENT WARRANTY PARTS FROM THE MFR IN MOST CASES HAS EXCEEDED 30 DAYS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DENTAL OPERATING CHAIR DENTAL OPERATING CHAIR KLC STAR DENTAL PRODUCTS, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA