FDA Adverse Event Malfunction Summary report: N

HEMOCUE GLUCOSE 201 MICROCUVETTES

MDR report key: 3379363 · Received September 3, 2013

Report

Report Number
3003044483-2013-00020
Event Type
Malfunction
Date Received
September 3, 2013
Date of Event
June 25, 2013
Report Date
June 5, 2013
Manufacturer
HEMOCUE AB
Product Code
LFR
PMA / PMN Number
K020935
Removal / Correction Number
3003044483-07/08/2013-00
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE LOW MEASUREMENT REPORTED BY THE CUSTOMER WAS ASSESSED TO POTENTIAL POSE A SAFETY RISK IF IT WERE TO REOCCUR. A RECALL CLASS II HAS BEEN INITIATED AND REPORTED TO THE FDA, SEE 3003044483-07/08/2013-001-R. INVESTIGATION: INVESTIGATION WAS PERFORMED ON ARCHIVED SAMPLES SINCE NO MICROCUVETTES WERE RETURNED BY THE CUSTOMER. REVIEW OF BATCH DOCUMENTATION (DHR): NOTHING REMARKABLE FOUND. THREE PLANNED DEVIATIONS, NOT RELATED TO THE PROBLEM, WERE EFFECTIVE DURING THE TIME OF PRODUCT OF LOT 1303786. INSPECTION OF SINGLE PACKAGES: THE SINGLE-PACKAGES FROM ARCHIVE SAMPLES WERE INSPECTED WITH REGARDS TO MARKS FROM THE KNIFE CUTTING THE DESICCANT. ALL OF THE PACKAGES SHOWN THESE MARKS. ANALYSIS OF MICROCUVETTES WITH BLOOD: MICROCUVETTES WERE ANALYZED WITH WHOLE BLOOD. SOME MICROCUVETTES ARE MEASURING TOO LOW COMPARED TO REFERENCE CUVETTES. CONCLUSION: THE MALFUNCTION FOUND IS DAMAGED SINGLE PACK POUCHES MAY CAUSE VERY LOW GLUCOSE RESULTS IF POUCHES ARE EXPOSED TO MOISTURE. ACTIONS TAKEN: REMEDIAL ACTION: THE CUSTOMER HAS BEEN REPLACED WITH CORRECT PRODUCTS AND THE AFFECTED LOT HAS BEEN WITHDRAWN FROM THE FIELD (CORRECTION AND REMOVAL 3003044483-07/08/2013-001-R). CORRECTION: A DESIGN CHANGE WAS IMPLEMENTED IN THE PRODUCT PROCESS CONSISTING OF A "MECHANICAL RESISTANCE WHEN CUTTING THE DESICCANT IN THE SINGLE PACKAGING PROCESS. CORRECTIVE AND PREVENTIVE ACTIONS ARE HANDLED WITHIN THE HEMOCUE CAPA MANAGEMENT PROCESS.

Description of Event or Problem · 1

HEMOCUE AB RECEIVED A COMPLAINT ON HEMOCUE GLUCOSE 201 FROM A US CUSTOMER. THE HEMOCUE GLUCOSE 201 SYSTEM WAS REPORTED GETTING LOW READINGS DURING PT TESTING. THE READING RESULTS GIVEN BY THE CUSTOMER WERE 15 AND 19 MG/DL. NO COMPARISONS TO OTHER METHODS WERE MADE. QUALITY CONTROLS WERE WITHIN RANGE. NO PT IMPACT WAS REPORTED BY CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
434981 HEMOCUE GLUCOSE 201 MICROCUVETTES LFR: GLUCOSE TEST SYSTEM LFR HEMOCUE AB 110705 1303786

Patients

Seq Age Sex Outcome Treatment
1