FDA Adverse Event Malfunction Summary report: N

INRATIO2 PT/INR PRO MONITOR REPL

MDR report key: 3349512 · Received August 12, 2013

Report

Report Number
2027969-2013-00684
Event Type
Malfunction
Date Received
August 12, 2013
Date of Event
May 17, 2013
Report Date
May 17, 2013
Manufacturer
ALERE SAN DIEGO, INC.
Product Code
GJS
PMA / PMN Number
K110212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION PENDING.

Additional Manufacturer Narrative · 1

INVESTIGATION/CONCLUSION: THE MONITOR ASSOCIATED WITH THE CASE WAS RETURNED FOR INVESTIGATION. THE CUSTOMER'S COMPLAINT OF A DISPLAY ISSUE WAS REPLICATED DURING IN-HOUSE INVESTIGATION. INR READINGS FROM THE LCD WERE MISSING THE DECIMAL POINT FROM THE INR RESULT. THE FUNCTION OF THE MONITOR WAS NOT AFFECTED BY THE DISPLAY ISSUE. THE MONITOR WAS SENT TO THE VENDOR, HTI, FOR IN-DEPTH INVESTIGATION AND AS A RESULT, HTI INITIATED A SUPPLIER CORRECTIVE ACTION TO ADDRESS THE ISSUE. THIS INSTRUMENT WAS MANUFACTURED PRIOR TO THE IMPLEMENTATION OF THE CORRECTIVE ACTIONS THAT WERE IMPLEMENTED.

Description of Event or Problem · 1

CALLER ALLEGED THAT THE INRATIO2 METER SCREEN WAS MISSING THE DECIMAL POINT FOR THE INR RESULTS, WHEN REVIEWING PAST RESULTS ON THE METER. NO FALSE READING OCCURRED DUE TO THE DISPLAY. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
385268 INRATIO2 PT/INR PRO MONITOR REPL PROTHROMBIN TIME TEST GJS ALERE SAN DIEGO, INC. 55131

Patients

Seq Age Sex Outcome Treatment
1