FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 3308766 · Received August 26, 2013

Report

Report Number
3004209178-2013-15179
Event Type
Malfunction
Date Received
August 26, 2013
Report Date
August 1, 2013
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ID 3778-45, SERIAL# (B)(4), IMPLANTED: 2009 (B)(6); PRODUCT TYPE LEAD PRODUCT ID 3550-39 LOT# N231449, IMPLANTED: 2009 (B)(6); PRODUCT TYPE ACCESSORY PRODUCT ID 37743, SERIAL# (B)(4); PRODUCT TYPE PROGRAMMER, PATIENT PRODUCT ID 3778-45, SERIAL# (B)(4), IMPLANTED: 2009 (B)(6); PRODUCT TYPE LEAD PRODUCT ID 37752, SERIAL# (B)(4); PRODUCT TYPE RECHARGER PRODUCT ID 37743, SERIAL# (B)(4); PRODUCT TYPE PROGRAMMER, PATIENT PRODUCT ID 37752, SERIAL# (B)(4); PRODUCT TYPE RECHARGER. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED, THE PATIENT PROGRAMMER AND RECHARGER HAVE NOT READ THE SAME FOR ABOUT TWO YEARS. IT WAS NOTED, THE PATIENT PROGRAMMER SHOWED THE IMPLANTABLE NEUROSTIMULATOR (INS) WAS FINE AND CHARGED. THE REPORTER STATED THEY WENT TO THE MALL AND FELT LIKE THE INS WAS COMPLETELY OFF AND THEY WERE SCARED BECAUSE THEY REMEMBER WHAT THEIR PAIN WAS LIKE BEFORE AND DON¿T WANT TO EXPERIENCE THAT AGAIN. IT WAS NOTED, THE PATIENT CONTACTED A MANUFACTURING REPRESENTATIVE WHO TOLD THE PATIENT TO RECHARGE THEIR INS. IT WAS NOTED THE RECHARGER ONLY SHOWED ¿A SHADOW¿ WHEN THEY RECHARGED. THE REPORTER STATED, THE PATIENT PROGRAMMER SHOWED THE INS WAS AT LEAST 25% CHARGED AND THE RECHARGER SHOWED THE INS WAS CHARGING AT 25-50%. IT WAS NOTED THE PATIENT TRIED THE INS AND IT TOOK THEIR PAIN AWAY INSTANTLY. ADDITIONAL INFORMATION WAS REQUESTED, BUT WAS NOT AVAILABLE AS OF THE DATE OF THIS REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
416792 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1 00058 YR