FDA Adverse Event Malfunction Summary report: N

COBAS E-ELECSYS ANTI HCV ELECSYS

MDR report key: 3305621 · Received August 23, 2013

Report

Report Number
1823260-2013-05121
Event Type
Malfunction
Date Received
August 23, 2013
Date of Event
July 30, 2013
Report Date
September 9, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MZO
PMA / PMN Number
P090007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED. NO INVESTIGATION WAS POSSIBLE AS THE CUSTOMER WAS UNABLE TO PROVIDE FURTHER INFORMATION AND THERE WERE NO SAMPLES AVAILABLE.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE ANTIBODY TO (B)(6) RESULTS FOR ONE PATIENT. THE ANALYZER THE SAMPLES WERE TESTED ON WAS REQUESTED BUT NOT PROVIDED. THE DATE THIS EVENT OCCURRED WAS REQUESTED BUT NOT PROVIDED. THE PATIENT HAD A SAMPLE TESTED AND THE (B)(6) WHICH WAS NON-REACTIVE. THE PATIENT HAD A NEW SAMPLE DRAWN AND THE (B)(6), WHICH WAS NON-REACTIVE. MEANWHILE, THE CUSTOMER TESTED ONE OF THE PATIENT'S SAMPLES ON A FOURTH GENERATION ELISA ANALYZER AND IT WAS (B)(6). THE CUSTOMER TOOK A NEW SAMPLE FROM THE PATIENT AND TESTED IT ON THE ELISA ANALYZER AND IT WAS ALSO (B)(6). INFORMATION ON WHETHER ANY OF THE RESULTS WERE REPORTED OUTSIDE THE LABORATORY WAS REQUESTED BUT NOT PROVIDED. INFORMATION ON WHETHER THE PATIENT WAS ADVERSELY AFFECTED WAS REQUESTED BUT NOT PROVIDED. THE AHCV REAGENT LOT NUMBER WAS 171104 AND THE EXPIRATION DATE WAS 12/30/2013.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409663 COBAS E-ELECSYS ANTI HCV ELECSYS ASSAY,ENZYME LINKED IMMUNOSORBENT,HEPATITIS C VIRUS MZO ROCHE DIAGNOSTICS NA 171104

Patients

Seq Age Sex Outcome Treatment
1