FDA Adverse Event Malfunction Summary report: N

ORTHO SUMMIT SAMPLE HANDLING SYSTEM

MDR report key: 3298715 · Received August 20, 2013

Report

Report Number
2250051-2013-00206
Event Type
Malfunction
Date Received
August 20, 2013
Date of Event
August 8, 2013
Report Date
August 20, 2013
Manufacturer
HAMILTON BONADUZ AG
Product Code
MMH
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2013 AN OCD FIELD SERVICE ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE. THE FE WAS NOT ABLE TO REPRODUCE THE ERROR WITH MULTIPLE ATTEMPTS. THE LLD CHECKS PASSED IN BOTH SERVICE DIAGNOSTICS AND OAS SOFTWARE. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE ORTHO SUMMIT SAMPLE HANDLING SYSTEM INSTRUMENT DID NOT PIPETTE THE CORRECT AMOUNT OF SAMPLE AND DID NOT GENERATE AN ERROR MESSAGE. NO DEATH OR SERIOUS INJURY WAS ASSOCIATED WITH THIS INCIDENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
403082 ORTHO SUMMIT SAMPLE HANDLING SYSTEM SAMPLE PIPETTOR MMH HAMILTON BONADUZ AG 936400

Patients

Seq Age Sex Outcome Treatment
1