FDA Adverse Event Malfunction Summary report: N

D-TRON PLUS

MDR report key: 3253658 · Received July 30, 2013

Report

Report Number
2183996-2013-01415
Event Type
Malfunction
Date Received
July 30, 2013
Date of Event
July 12, 2013
Report Date
August 27, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE PATIENT STATED THAT THE PUMP HAD INTENTIONAL WATER CONTACT. THE PUMP IS NOT WATERPROOF FOR SWIMMING OR OTHER CONTACTS WITH WATER. THEREFORE, MOISTURE ENTERED THE INSULIN PUMP AND CAUSED DAMAGES TO THE PUMP BUTTONS AND ELECTRONICS. THE BUTTONS AND THE PUMP ELECTRONIC ARE CORRODED DUE TO LIQUID HAS ENTERED INTO THE PUMP. THE PROBLEM IS RELATED TO MISHANDLING OF THE PRODUCT BY THE CUSTOMER.

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2013, IT WAS REPORTED THAT A WEEK AGO THE PATIENT'S INFUSION DEVICE FELL INTO THE WATER. THAT EVENING THE PATIENT NOTICED WATER UNDER THE DEVICE'S DISPLAY. THE FOLLOWING DAY THE PATIENT'S BLOOD GLUCOSE LEVEL WAS ELEVATED TO 500 MG/DL AND HE FOUND THAT THE BUTTONS ON THE DEVICE WOULD NO LONGER FUNCTION. THE PATIENT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
354727 D-TRON PLUS INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS INC 00700006842 NA

Patients

Seq Age Sex Outcome Treatment
1 052 YR