FDA Adverse Event Malfunction Summary report: N

KEEPSAFE DELUXE

MDR report key: 3253642 · Received July 17, 2013

Report

Report Number
2020362-2013-00328
Event Type
Malfunction
Date Received
July 17, 2013
Report Date
June 5, 2013
Manufacturer
J. T. POSEY CO.
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RESULTS: EVAL OF THE RETURNED PRODUCT CONFIRMED THE REPORTED ISSUE; THE ALARM DID NOT POWER UP WHEN USING NEW BATTERIES OR AN EXTERNAL POWER SUPPLY. HOWEVER, THE ALARM DOES POWER ON WHEN USING THE 9V ADAPTER BUT DOES NOT SOUND AT ALL NO MATTER WHAT MODE THE ALARM IS SET ON. NURSE CALL LIGHT DOES NOT COME ON AT THE NURSE CALL TEST FIXTURE. NO OTHER FUNCTIONAL TESTS CAN BE PERFORMED SINCE THE ALARM DOES NOT SOUND. NO PHYSICAL DAMAGES WERE OBSERVED TO THE ALARM UNIT. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE ALARM HAS NO POWER. BATTERIES HAVE BEEN REPLACED WITH A NEW SUPPLY AND WERE INSERTED CORRECTLY. THE CUSTOMER REPORTED THERE IS A BURNING SMELL COMING FROM THE BATTERY COMPARTMENT. THE CUSTOMER DID NOT PROVIDE THE DATE WHEN THIS WAS DISCOVERED. NO PT INCIDENT OR INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
331049 KEEPSAFE DELUXE KMI J. T. POSEY CO. 8374 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK OVER-THE-MATTRESS SENSOR PAD: MODEL 8307, LOT UNK