FDA Adverse Event Malfunction Summary report: N

TOBII

MDR report key: 3253581 · Received June 3, 2013

Report

Report Number
3007873415-2013-00003
Event Type
Malfunction
Date Received
June 3, 2013
Date of Event
November 22, 2011
Report Date
May 14, 2013
Manufacturer
TOBII TECHNOLOGY AB
Product Code
MOQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DURING A REVIEW OF THE P10 BATTERY BOX, WE IDENTIFIED A POTENTIAL CONCERN. UNDER EXCEPTIONAL CONDITIONS, WHEN USING BATTERIES BEYOND THEIR EXPECTED LIFE TIME, THERE IS A SMALL RISK DURING THE CHARGING CYCLE THAT THE BATTERIES CAN SHORT CIRCUIT, SINCE BATTERIES ARE VENTING GAS THIS COULD EVENTUALLY LEAD TO A GAS EXPLOSION AND/OR FIRE. THE RISK IS SMALL. ONE INCIDENT OF SWOLLEN AND DEGRADING BATTERIES NOT CAUSING DAMAGE HAS COME TO OUR ATTENTION OUT OF (B)(4) BATTERY BOXES SHIPPED. HOWEVER TOBII ATI HAS REPORTED THIS INCIDENT TO THE FDA, FOOD AND DRUG ADMINISTRATION PRODUCT SAFETY COMMISSION AND REGULATORY AUTHORITIES IN THE EC, AND TAKEN A PRECAUTIONARY ACTION TO INFORM ALL USERS OF THE P10 BATTERY BOX ON HOW TO SECURE THAT THE BATTERIES ARE SAFE TO USE.

Description of Event or Problem · 1

ON (B)(6) 2011 CUSTOMER CALLED TOBII ATI TO COMPLAIN THAT THEIR BATTERY CHARGE LASTED ONLY 2 HOURS. THE PRODUCT WAS RETURNED TO TOBII ATI FOR INVESTIGATION. BATTERIES WERE FOUND TO BE SWOLLEN AND LEAKING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
245596 TOBII P-10 BATTERY PACK MOQ TOBII TECHNOLOGY AB T510410

Patients

Seq Age Sex Outcome Treatment
1