FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3253302 · Received July 29, 2013

Report

Report Number
3004209178-2013-96201
Event Type
Injury
Date Received
July 29, 2013
Date of Event
July 4, 2013
Report Date
July 4, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST AND ALARMED MOTOR ERROR DURING OCCLUSION TEST AS A RESULT OF A FAULTY FORCE SENSOR. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE PRIME ANOMALY. THE DEVICE WAS RECEIVED WITH MISSING END CAP STICKER, SCRATCHED DISPLAY WINDOW, AND CRACKED BATTERY TUBE THREADS. THE MOTOR WAS TESTED OUTSIDE THE UNIT AND PASSED THE TEST.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING LOW BLOOD GLUCOSE OF 25MG/DL AND THE PARAMEDICS WERE CALLED. THE CALLER STATED THAT THE INSULIN PUMP ALARMED MOTOR ERROR AND NO DELIVERY. THE CALLER STATED THAT HIS BLOOD GLUCOSE WAS LOW LATE NIGHT GOING INTO THE EARLY MORNING. HE WAS SCREAMING ON HIS SLEEP, AND HIS WIFE WAS UNABLE TO GET HIM TO EAT GLUCOSE TABLETS. TROUBLESHOOTING WAS PERFORMED, AND THE END CAP STICKER HAS FALLEN OFF. ADVISED THE CUSTOMER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352704 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 61 YR Required Intervention