FDA Adverse Event Injury Summary report: N

OT ULTRA2 METER

MDR report key: 3253256 · Received July 29, 2013

Report

Report Number
3008382007-2013-21370
Event Type
Injury
Date Received
July 29, 2013
Date of Event
July 8, 2013
Report Date
July 8, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K053529
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE LAY USER/PATIENT¿S PRODUCT HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS ON (B)(6) 2013 WITH THE FOLLOWING FINDINGS: THE METER INVOLVED IN THIS CASE HAS PASSED ALL TESTING WITH NO FAULTS FOUND; THE COMPLAINT WAS NOT CONFIRMED. IF ANY ADDITIONAL INFORMATION IS AVAILABLE, THE FDA WILL BE NOTIFIED IN A FOLLOW UP REPORT. AT THIS TIME, WE CONSIDER THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2013 THE LAY USER/PATIENT CONTACTED LIFESCAN TO REPORT THE ONE TOUCH ULTRA2 METER WAS GIVING INACCURATELY HIGH READINGS. THE SR. MEDICAL SURVEILLANCE SPECIALIST WAS ABLE TO CLASSIFY THE COMPLAINT BASED ON THE INFORMATION PROVIDED TO CUSTOMER SERVICE. ON (B)(6) 2013 AT 9:00 AM THE PATIENT OBTAINED THE BLOOD GLUCOSE READING OF 205 MG/DL ON THE REPORTED METER, AND A READING OF 159 MG/DL ON ANOTHER MANUFACTURER¿S METER WITHIN 30 MINUTES. THE PATIENT TOOK NO ACTIONS BASED ON THIS READING. FIFTEEN MINUTES AFTERWARDS, THE PATIENT EXPERIENCED THE SYMPTOMS OF SHAKING AND ¿STOMACH PROBLEMS¿. THE PATIENT DID NOT SEEK ANY MEDICAL ATTENTION OR TREATMENT. THE PATIENT MANAGES HER DIABETES WITH INSULIN TAKEN ON A SLIDING SCALE. THE METER, TEST STRIPS AND CONTROL SOLUTION WERE REPLACED. THE PATIENT RETURNED THE REPORTED METER TO LIFESCAN FOR EVALUATION. ON (B)(6) 2013 THE METER WAS EVALUATED AND PASSED TESTING WITH NO PROBLEMS FOUND. THE TEST RESULTS FELL WITHIN EXPECTED VALUES FOR METER TO METER ACCURACY COMPARISON, AND PRODUCT ANALYSIS PASSED. HOWEVER, AS THE PATIENT ALLEGEDLY SUFFERED SYMPTOMS SUGGESTING SEVERE HYPOGLYCEMIA AFTER OBTAINING AN ELEVATED BLOOD GLUCOSE READING ON THE REPORTED METER, THIS COMPLAINT IS BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
353129 OT ULTRA2 METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3449374

Patients

Seq Age Sex Outcome Treatment
1 Life Threatening