FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 3251532 · Received July 29, 2013

Report

Report Number
2183996-2013-01412
Event Type
Malfunction
Date Received
July 29, 2013
Date of Event
July 24, 2013
Report Date
October 29, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION - THE COMPLAINT CAN BE VERIFIED. RESULT THE MENU BUTTON DOES NOT RESPOND. THERE ARE PARTICLES OF PLASTIC INSIDE THE HOUSING OF THE MENU BUTTON. THE PARTICLES TEMPORARY ISOLATE THE AREA OF CONTACT INSIDE THE BUTTON HOUSING. DUE TO THIS PROBLEM THE MENU BUTTON DOES NOT RESPOND AND IS WITHOUT FUNCTION.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE MENU BUTTON ON THE INFUSION DEVICE DOES NOT WORK CORRECTLY. PATIENT REPORTED HAVING TO PRESS THE BUTTON REPEATEDLY AND THE BUTTON DOES NOT ALWAYS RESPOND. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352886 ACCU-CHEK SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS, INC 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1