FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3251048 · Received July 29, 2013

Report

Report Number
3004209178-2013-96137
Event Type
Malfunction
Date Received
July 29, 2013
Date of Event
June 30, 2013
Report Date
July 3, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH BROKEN OFF END CAP, PROTRUDED/LOOSE DRIVE SUPPORT DISK, AND MISSING END CAP STICKER. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE BROKEN END CAP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP WAS DROPPED AND THE DRIVE SUPPORT CAP CAME OFF. THE CUSTOMER STATED THAT AFTER THE INCIDENT HER BLOOD GLUCOSE WENT HIGH. THE BLOOD GLUCOSE READING WAS 500MG/DL WHEN SHE WOKE UP AND DID TAKE A CORRECTIVE BOLUS BECAUSE SHE WANTS TO EAT SOME EGGS. ADVISED THE CUSTOMER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352033 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522NAL

Patients

Seq Age Sex Outcome Treatment
1 66 YR