FDA Adverse Event Malfunction Summary report: N

LIFEPAK(R) 20E DEFIBRILLATOR/MONITOR

MDR report key: 3250534 · Received July 26, 2013

Report

Report Number
3015876-2013-00668
Event Type
Malfunction
Date Received
July 26, 2013
Date of Event
January 14, 2013
Report Date
February 4, 2013
Manufacturer
PHYSIO-CONTROL, INC
Product Code
MKJ
PMA / PMN Number
K073089
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A THIRD-PARTY SERVICE AGENT EVALUATED THE DEVICE AND VERIFIED THE REPORTED FAILURE. THE THIRD-PARTY SERVICE AGENT THEN REPLACED THE USER INTERFACE AND SYSTEM CONTROLLER PCB ASSEMBLIES. PROPER DEVICE OPERATION WAS THEN OBSERVED THROUGH FUNCTIONAL AND PERFORMANCE TESTING. AFTER REPAIR, THE DEVICE WAS RETURNED TO THE CUSTOMER FOR USE.

Description of Event or Problem · 1

A THIRD-PARTY SERVICE AGENT RECEIVED A CUSTOMER'S DEVICE FOR SERVICE AND OBSERVED THAT THE DEVICE HAD A WHITE, FROZEN DISPLAY WHEN THE DEVICE WAS SWITCHED ON. THIS IS INDICATIVE OF A DEVICE LOCK-UP. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
350312 LIFEPAK(R) 20E DEFIBRILLATOR/MONITOR DEFIBRILLATORS, AUTOMATIC, EXTERNAL MKJ PHYSIO-CONTROL, INC 20E

Patients

Seq Age Sex Outcome Treatment
1