FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 3243958 · Received July 23, 2013

Report

Report Number
2050012-2013-00500
Event Type
Malfunction
Date Received
July 23, 2013
Date of Event
July 8, 2013
Report Date
July 8, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED FOR THIS EVENT. THE CUSTOMER'S BIOMED ENGINEER DISCOVERED NO VACUUM AT THE SOLENOID VACUUM COLLAR WASH VALVE. THE BIOMED ENGINEER REPLACED THE VALVE TO RESOLVE THE ISSUE. FAILURE MODE OF THE EVENT IS ATTRIBUTED TO THE SOLENOID VACUUM COLLAR WASH VALVE AND ISSUE WAS RESOLVED BY THE CUSTOMER'S BIOMED ENGINEER BY REPLACING THE AFFECTED VALVE. BECKMAN COULTER INTERNAL IDENTIFIER FOR THIS REPORT IS (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK FROM THE CARTRIDGE CHEMISTRY (CC) PROBE B OF THE UNICEL DXC 800 SYNCHRON SYSTEM. THE CUSTOMER INDICATED THAT FLUID LEAKED ONTO THE REAGENT COVER TRAY AND WAS CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF GLOVES, EYEWEAR, AND A LABORATORY COAT DURING THE EVENT AND NO INJURY OR EXPOSURE WAS REPORTED. NO ERRONEOUS PATIENT RESULTS WERE GENERATED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. THE CUSTOMER ATTEMPTED TO RESOLVE THE ISSUE BY CHANGING THE REAGENT PROBE BUT ISSUE WAS NOT RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
342765 UNICEL® DXC 800 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1