FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3243889 · Received July 23, 2013

Report

Report Number
3004753838-2013-00202
Event Type
Malfunction
Date Received
July 23, 2013
Date of Event
June 26, 2013
Report Date
June 26, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT ON DATE OF REPORT, UPON REMOVAL OF SENSOR, SHE BELIEVES THE TIP OF THE WIRE REMAINED UNDER PATIENT'S SKIN. NO PORTION OF THE WIRE WAS VISIBLE AT SENSOR INSERTION SITE. SHE REPORTS A LIGHT RED, SCRATCH-LIKE LINE AT THE SENSOR INSERTION SITE. PATIENT EXPERIENCED NO DISCOMFORT AND REQUIRED NO MEDICAL INTERVENTION. AT THE TIME OF THE CALL TO TECHNICAL SUPPORT, PATIENT WAS REPORTED TO BE IN FINE CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
342154 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5058593

Patients

Seq Age Sex Outcome Treatment
1 7 YR Other