FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 3243759 · Received July 23, 2013

Report

Report Number
2050012-2013-00512
Event Type
Malfunction
Date Received
July 23, 2013
Date of Event
June 28, 2013
Report Date
June 29, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER TIGHTENED THE FITTING BUT ISSUE WAS STILL UNRESOLVED. THE REAGENT PROBE CONTINUED TO LEAK INTERMITTENTLY. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THE FSE FOUND THE CAUSE OF THE REAGENT PROBE B LEAK TO BE DUE TO A FAULTY SOLENOID VACUUM VALVE FOR COLLAR WASH. THE FSE REPLACED THE SOLENOID VACUUM VALVE WHICH RESOLVED THE ISSUE. BEC IDENTIFIER FOR THIS REPORT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) REPORTING A REAGENT PROBE B LEAK IN THE UNICEL DXC 600 PRO SYNCHRON CHEMISTRY ANALYZER. THE CUSTOMER ALSO REPORTED THAT ALL CARTRIDGE CHEMISTRIES WERE FAILING QUALITY CONTROL (QC) GREATER THAN A THREE (3) STANDARD DEVIATION. UPON TROUBLESHOOTING QC FAILURES WITH BEC CUSTOMER TECHNICAL SUPPORT (CTS), THE CUSTOMER OBSERVED THAT THE REAGENT PROBE B LEAK WAS CAUSED BY A LOOSE FITTING. APPROXIMATELY 5 CUBIC CENTIMETERS (CCS) OF FLUID WAS FOUND IN THE REAGENT PROBE DRIP TRAY AND WAS CONTAINED WITHIN THE INSTRUMENT. THE OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES DURING THIS EVENT. THE MATERIAL SAFETY DATA SHEET (MSDS) WAS NOT REVIEWED. THE LABORATORY'S EXPOSURE CONTROL/RISK MANAGEMENT PLANS ARE IN PLACE. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS DUE TO THE CONTAINED LEAK. MEDICAL ATTENTION WAS NOT SOUGHT. NO ERRONEOUS RESULTS WERE GENERATED IN CONNECTION TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
342713 UNICEL® DXC 600 PRO SYNCHRON® CHEMISTRY ANALYZER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1