FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX® I 725 CLINICAL SYSTEM

MDR report key: 3243743 · Received July 23, 2013

Report

Report Number
2050012-2013-00511
Event Type
Malfunction
Date Received
July 23, 2013
Date of Event
July 2, 2013
Report Date
July 2, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K023049
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CONTROLS WERE RUN BEFORE THIS INCIDENT AND THE RESULTS ARE WITHIN THE ESTABLISHED RANGES. THE FSE FOUND THE CREM CUP WAS NOT DRAINING PROPERLY. THE FSE PERFORMED MAINTENANCE, PRIMED CLEANING FLUID THROUGH THE REAGENT LINES WHICH RESOLVED THE ISSUE. QUALITY CONTROL (QC) WAS RUN AND THE RESULTS ARE WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

DURING AN ONSITE SERVICE VISIT FROM A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE), THE FSE REPORTED THAT THE CUSTOMER'S SYNCHRON LX I 725 CLINICAL SYSTEM GENERATED TWO (2) FALSE LOW CREATININE MODULAR CHEMISTRY (CREM) PATIENT RESULTS. THE FALSE LOW CREM RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER ALSO NOTICED THAT THE INSTRUMENT WAS GENERATING "MODULAR CHEMISTRY (MC) REAGENT LEVEL HIGH IN REACTION CUP" ERRORS. THE CUSTOMER RAN CONTROLS AND YIELDED OUT OF THE LOW RANGE RESULTS. THE CUSTOMER ATTEMPTED TO RE-CALIBRATE THE SYSTEM, BUT FAILED. THE SAMPLES WERE RE-RAN AFTER SERVICE WAS PERFORMED AND YIELDED WITHIN NORMAL. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN IN SECTION B6 OF THIS REPORT. THERE WAS NO IMPACT TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
342275 SYNCHRON® LX® I 725 CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER LX® I 725 NA

Patients

Seq Age Sex Outcome Treatment
1 64 YR