FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® 3.15 ML INSULIN CARTRIDGE

MDR report key: 3243353 · Received July 23, 2013

Report

Report Number
2183996-2013-01363
Event Type
Malfunction
Date Received
July 23, 2013
Date of Event
June 24, 2013
Report Date
August 1, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC
Product Code
FPA
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT DESCRIBING A LEAKAGE CANNOT BE VERIFIED. CARTRIDGE MEETS THE SPECIFICATION. RESULT THE RECEIVED UNUSED CARTRIDGE WAS VISUALLY, LEAK AND GLIDE FORCE TESTED. CARTRIDGE PASSED THE VISUAL TEST AND THE LEAKAGE TEST AT DIFFERENT POSITIONS OF THE PLUNGER ROD. THE GLIDE FORCE MEASURED IS IN ACCORDANCE WITH PRODUCT SPECIFICATIONS. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

PATIENT REPORTED OFTEN NOTICING INSULIN IN THE CARTRIDGE COMPARTMENT OF THE INFUSION DEVICE. PATIENT STATED HE HAS ONLY EXPERIENCED CONCERNS WITH CARTRIDGES FROM THIS LOT NUMBER. PATIENT DISCARDED THE ALLEGED CARTRIDGE. PATIENT REPORTED NO HEALTH CONCERNS. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INSULIN CARTRIDGE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
342777 ACCU-CHEK ® 3.15 ML INSULIN CARTRIDGE INSULIN INFUSION PUMP ACCESSORY FPA ROCHE HEALTH SOLUTIONS, INC 00700006871 32072163

Patients

Seq Age Sex Outcome Treatment
1 069 YR