FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3242913 · Received July 23, 2013

Report

Report Number
2531779-2013-11740
Event Type
Malfunction
Date Received
July 23, 2013
Report Date
June 25, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 05/23/2014, DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: THE DISPLAY WAS FOUND TO BE DIM, FADED AND DISCOLORED. THE CONTRAST SETTING WAS AT THE MAXIMUM SETTING. UNRELATED TO THE COMPLAINT, EVALUATION REVEALED THE BATTERY COMPARTMENT WAS CRACKED AT THE OPENING OF THE BATTERY CHAMBER EXTENDING DOWN TO THE PRIMARY SEAL. THE RETURNED BATTERY CAP WAS ABLE TO FULLY TIGHTEN TO THE PUMP CASE. THERE WAS NO LOSS OF POWER OBSERVED DURING TESTING. THERE WAS NO EVIDENCE OF MOISTURE DAMAGE FOUND IN THE BATTERY COMPARTMENT.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2013, A PHYSICIAN'S OFFICE MANAGER CONTACTED ANIMAS AND ALLEGED THAT THE SCREEN ON THE PUMP IS PINK AND BARELY WORKING. THERE IS NO ALLEGATION OF AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE WAS NOT RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
343926 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 16 YR