ELECTRIC PEN DRIVE 60,000 RPM
Report
- Report Number
- 8030965-2013-04461
- Event Type
- Malfunction
- Date Received
- July 23, 2013
- Report Date
- June 27, 2013
- Manufacturer
- SYNTHES GMBH
- Product Code
- HWE
- PMA / PMN Number
- K043310
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. DATE OF EVENT WAS REPORTED AS AN UNKNOWN DATE IN 2013. ADDITIONAL PRODUCT CODE(S): DZI, ERL, HBE. DEVICE IS AN INSTRUMENT AND IS NOT IMPLANTED/EXPLANTED. THE INVESTIGATION COULD NOT BE COMPLETED; NO CONCLUSION COULD BE DRAWN, AS NO PRODUCT WAS RECEIVED. A REVIEW OF THE DEVICE HISTORY RECORDS (DHR) HAS BEEN REQUESTED.
DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. ADDITIONAL NARRATIVE: A SERVICE HISTORY OF THE PAST SIX MONTHS HAS BEEN REVIEWED. NO SERVICE HISTORY REVIEW CAN BE PERFORMED. THE ITEM HAS NOT PREVIOUSLY BEEN IN FOR SERVICE. THERE IS NO INFORMATION RELEVANT TO THE CURRENT COMPLAINED ISSUE. (B)(4).
DEVICE WAS USED FOR TREATMENT NOT DIAGNOSIS. ADDITIONAL NARRATIVE: THE MANUFACTURING DOCUMENTS WERE REVIEWED AND NO COMPLAINT RELATED ISSUES WERE FOUND.
DEVICE RETURNED TO MANUFACTURER ON 7/12/2013. INVESTIGATION COORDINATED BY (B)(4). THE CUSTOMER'S COMPLAINT THAT THE DEVICE DOES NOT FUNCTION PROPERLY WAS CONFIRMED. A FUNCTIONAL ASSESSMENT WAS PERFORMED WHICH CONFIRMED THAT THE MOTOR WAS DAMAGED. IT WAS REPORTED THAT IT WAS DUE TO IMMERSION DURING CLEANING.
SALES CONSULTANT REPORTED AN EVENT AS FOLLOWS: PEN DRIVE WOULD NOT RUN AT A STEADY SPEED. NO FURTHER INFORMATION WAS PROVIDED. THIS IS 1 OF 1 DEVICE FOR THIS EVENT REPORTED ON COMPLAINT (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 343457 | ELECTRIC PEN DRIVE 60,000 RPM | HWE | SYNTHES GMBH | 3507 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |