FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT

MDR report key: 3242264 · Received July 23, 2013

Report

Report Number
2183996-2013-01341
Event Type
Malfunction
Date Received
July 23, 2013
Date of Event
July 16, 2013
Report Date
September 6, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO CARELESS HANDLING OF THE PRODUCT. E2, A2 AND E8 ERRORS WERE FOUND IN THE HISTORY LIST. THE SOFT COMPONENTS OF THE HOUSING ARE WORN DOWN HEAVILY; THEREFORE, MOISTURE MAY ENTER THE INSULIN PUMP AND DESTROY THE PUMP ELECTRONICS. THE BUTTONS WERE TESTED SUCCESSFULLY AND THE FUNCTIONALITY FULFILLS THE PRODUCT SPECIFICATIONS. THE PUMP CORRECTLY TRIGGERED AN E8 ERROR AS A RESULT OF THE POWER INTERRUPTION WHILE THE PUMP WAS IN RUN MODE. ALSO THE A2 ALERT WAS CORRECTLY TRIGGERED WHEN THE BATTERY WENT EMPTY. DUE TO THE EMPTY BATTERY, THE PUMP CORRECTLY TRIGGERED THE E2 ERROR MESSAGE.

Additional Manufacturer Narrative · 1

IT IS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

ON (B)(6) 2013, PATIENT REPORTED THE BUTTONS ON THE INFUSION DEVICE ARE UNRESPONSIVE. HE RECEIVED AN E2 BATTERY DEPLETED ERROR EARLIER IN THE DAY, AND WHEN HE PRESSED THE CHECK BUTTON TO CONFIRM THE ERROR, AND E8 POWER INTERRUPT ERROR WAS DISPLAYED. AN UNEXPIRED ALKALINE BATTERY WAS IN USE, AND THE BATTERY COVER WAS NOT DAMAGED. HE DOES NOT BELIEVE THE INFUSION DEVICE DISPLAYED AN A2 BATTERY LOW ALERT PRIOR TO THE ERROR MESSAGE. THE INFUSION DEVICE WAS NOT DROPPED WITHIN THE PREVIOUS 48 HOURS. THE BATTERY AND BATTERY COVER WERE REPLACED DURING THE TROUBLESHOOTING CALL, BUT THIS DID NOT RESOLVE THE ISSUE. THE INFUSION DEVICE, BATTERY, AND BATTERY COVER WERE REPLACED AND REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND HE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
343287 ACCU-CHEK ® SPIRIT INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS INC NA NA

Patients

Seq Age Sex Outcome Treatment
1 064 YR HUMALOG| BABY ASPRIN| ATORVASTATIN| LOSARTANPOT