FDA Adverse Event Malfunction Summary report: N

CORTISOL

MDR report key: 3237666 · Received July 19, 2013

Report

Report Number
1823260-2013-04387
Event Type
Malfunction
Date Received
July 19, 2013
Date of Event
July 2, 2013
Report Date
October 3, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NHG
PMA / PMN Number
K070788
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURED IN (B)(6) NO INFORMATION WAS PROVIDED ON THE SPECIFIC PART NUMBER INVOLVED IN THIS EVENT.

Additional Manufacturer Narrative · 1

PATIENT SAMPLE WAS RETURNED FOR INVESTIGATION. AN INTERFERENCE TO STREPTAVIDIN WAS IDENTIFIED IN THE SAMPLE. THIS INTERFERENCE IS COVERED IN PRODUCT LABELING.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE CORTISOL AND ACTH RESULTS ON THEIR E-MODULE FOR ONE PATIENT. THE CUSTOMER PROVIDED DATA FOR ONE DISCREPANT CORTISOL RESULT. THE PATIENT'S INITIAL CORTISOL RESULT WAS 24.3 UG/DL AND IT WAS REPORTED OUTSIDE THE LABORATORY. ON (B)(6) 2013, THE SAMPLE WAS REPEATED AND THE RESULT WAS 27.9 UG/DL. THE SAMPLE WAS SENT TO ANOTHER LABORATORY FOR TESTING. THE EXACT DATE OF THE TEST WAS REQUESTED BUT NOT PROVIDED. IT WAS ASSUMED BY THE CUSTOMER THAT THE SECOND LABORATORY TESTED THE SAMPLE USING A CENTAUR ANALYZER. THIS REPEAT RESULT WAS 9.9 UG/DL. THERE HAD BEEN NO REPORTS OF ANY ADVERSE EVENTS. THE CORTISOL REAGENT LOT NUMBER WAS 171646 AND THE EXPIRATION DATE WAS 06/29/2014.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
337809 CORTISOL ENZYME IMMUNOASSAY, CORTISOL, SALIVARY NHG ROCHE DIAGNOSTICS NA 171646

Patients

Seq Age Sex Outcome Treatment
1