FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3233876 · Received July 18, 2013

Report

Report Number
2531779-2013-11301
Event Type
Malfunction
Date Received
July 18, 2013
Report Date
July 14, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 DATE OF SUBMISSION 09/18/2013-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 09/16/2013 WITH THE FOLLOWING FINDINGS: EVALUATION REVEALED THAT MOISTURE CAN BE SEEN FROM BEHIND THE DISPLAY LENS. PERFORMED THE LEAK TEST AND FOUND A DISPLAY LENS LEAK. OPENED THE PUMP CASE AND FOUND MOISTURE THROUGHOUT THE PUMP CASE INCLUDING ON THE KEYPAD FLEX CONNECTOR. THERE IS NO VISIBLE DAMAGE TO THE KEYPAD. THE UP, DOWN, AND OK BUTTONS ARE UNRESPONSIVE. THE CONTRAST BUTTON RESPONDS PROPERLY. REMOVED THE KEYPAD AND FOUND NO DAMAGE OR CONTAMINATION ON THE BUTTON CONTACTS.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGES W/MOISTURE) ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
335770 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 37 YR