FDA Adverse Event Malfunction Summary report: N

DIMENSION RXL MAX WITH HM

MDR report key: 3233468 · Received July 18, 2013

Report

Report Number
1226181-2013-00323
Event Type
Malfunction
Date Received
July 18, 2013
Date of Event
June 22, 2013
Report Date
June 22, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JGS
PMA / PMN Number
K112999
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC). AFTER EVALUATION OF THE INSTRUMENT DATA, THE TSC SPECIALIST DID NOT FIND AN INSTRUMENT MALFUNCTION. THE SAMPLE HAD BEEN RERUN ON THE SAME INSTRUMENT AND RESULTED AS EXPECTED. THE TSC SPECIALIST DID DISCOVER THAT THE CUSTOMER WAS NOT CENTRIFUGING PATIENT SAMPLES ACCORDING TO THE TUBE VENDOR SPECIFICATIONS. THE CAUSE OF THE DISCORDANT, FALSELY ELEVATED SODIUM AND CHLORIDE RESULTS ON ONE PATIENT SAMPLE IS UNKNOWN. THE CAUSE OF THE SAMPLE TUBES BEING CENTRIFUGED OUTSIDE OF TUBE VENDOR SPECIFICATIONS IS FAILURE TO FOLLOW INSTRUCTIONS. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY ELEVATED SODIUM AND CHLORIDE RESULTS WERE OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION RXL MAX WITH HM INSTRUMENT. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS RERUN ON THE SAME INSTRUMENT AND AN ALTERNATE INSTRUMENT, AND THE SODIUM AND CHLORIDE METHODS RESULTED LOWER ON BOTH INSTRUMENTS. THE RERUN RESULTS FROM THE SAME INSTRUMENT WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY ELEVATED SODIUM AND CHLORIDE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
335141 DIMENSION RXL MAX WITH HM CLINICAL CHEMISTRY ANALYZER JGS SIEMENS HEALTHCARE DIAGNOSTICS INC. DIMENSION RXL MAX WITH HM

Patients

Seq Age Sex Outcome Treatment
1