FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3233450 · Received July 18, 2013

Report

Report Number
2183996-2013-01322
Event Type
Malfunction
Date Received
July 18, 2013
Date of Event
July 15, 2013
Report Date
September 3, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CAN BE VERIFIED. THE PUMP ONLY SHOWS THE WORD "VERSION" DURING STARTUP. NO ERROR OR WARNING WITH THIS WORDING EXISTS. E7910 ERRORS WERE FOUND IN THE HISTORY, AND THE PUMP TRIGGERS THE E7910 DURING STARTUP OF THE PUMP. THE EEPROM (MEMORY MODULE) IS DEFECTIVE AND THE PUMP CORRECTLY TRIGGERED THE E7910. THE BUTTONS MEET THE SPECIFICATIONS.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE DISPLAYED AN UNKNOWN ERROR MESSAGE AND STARTED TO BEEP AND VIBRATE ON (B)(6) 2013. SHE THOUGHT THE DISPLAY READ "VERSION 2." SHE REMOVED AND REINSERTED THE BATTERY AND WAS UNABLE TO CLEAR THE ERROR MESSAGE BY PRESSING THE CHECK BUTTON. SHE BEGAN TO DELIVER INSULIN VIA PEN, AND THE ALLEGED INFUSION DEVICE WAS REQUESTED FOR EVALUATION. SHE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
335112 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS, INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1