FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3233447 · Received July 18, 2013

Report

Report Number
2183996-2013-01325
Event Type
Malfunction
Date Received
July 18, 2013
Date of Event
July 16, 2013
Report Date
September 10, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED. E7105 ERRORS WERE FOUND IN THE HISTORY. DUE TO A USER ERROR DURING THE CARTRIDGE CHANGE, THE INSULIN PUMP CORRECTLY TRIGGERED THE E7105 ERROR MESSAGES. THE ANALYSIS OF THE HISTORY GAVE EVIDENCE THAT THE CARTRIDGE WAS INTRODUCED INTO THE CARTRIDGE COMPARTMENT WHILE THE PUMP DRIVE WAS PERFORMING A REWIND, OR THE CARTRIDGE WAS NOT REMOVED BEFORE THE REWIND STARTED. THE FUNCTIONALITY OF THE BUTTONS WAS TESTED SUCCESSFULLY AND COMPLIES WITH THE PRODUCT SPECIFICATIONS.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE DISPLAYED AN E7 ELECTRONIC ERROR WHILE IN THE RUN MODE. SHE REPLACED THE BATTERY AND BATTERY COVER BUT WAS UNABLE TO CLEAR THE ERROR MESSAGE. FURTHER, SHE FOUND THE CHECK BUTTON ON THE INFUSION DEVICE DOES NOT FUNCTION. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND SHE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
335102 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS, INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 051 YR