VITROS 5600 INTEGRATED SYSTEM
Report
- Report Number
- 1319681-2013-00142
- Event Type
- Malfunction
- Date Received
- July 18, 2013
- Date of Event
- March 20, 2013
- Report Date
- July 17, 2013
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- JJE
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SD, US
- Reporter Occupation
- MEDICAL TECHNOLOGIST
Narratives
THE INVESTIGATION DETERMINED THAT MULTIPLE, NON-REPRODUCIBLE, UNEXPECTED, VITROS IPTH QUALITY CONTROL AND PATIENT SAMPLE RESULTS WERE OBTAINED ON A VITROS 5600 INTEGRATED SYSTEM. THE INVESTIGATION DETERMINED THE FOLLOWING CONCLUSIONS: QC RESULTS OBTAINED USING VITROS IPTH LOT 0290 AND QC FLUID L2: THE INVESTIGATION COULD NOT DETERMINE A DEFINITIVE ROOT CAUSE. AN INSTRUMENT RELATED, A REAGENT RELATED ISSUE, QUALITY CONTROL FLUID IN USE, A PRE-ANALYTICAL SAMPLE MIX UP CANNOT BE RULED OUT AS CONTRIBUTING FACTORS. (3500A FOR VITROS IPTH LOT 0290); QC RESULTS OBTAINED USING VITROS IPTH LOT 0330 AND QC FLUID L1: THE INVESTIGATION COULD NOT DETERMINE A DEFINITIVE ROOT CAUSE. REAGENT PACK, QUALITY CONTROL FLUID IN USE, A PRE-ANALYTICAL SAMPLE MIX UP CANNOT BE RULED OUT AS CONTRIBUTING FACTORS. THERE WAS NO EVIDENCE THAT AN INSTRUMENT RELATED ISSUE CONTRIBUTED TO THE EVENT. (3500A FOR VITROS IPTH LOT 0330); QC AND PATIENT SAMPLE RESULTS OBTAINED USING VITROS IPTH LOT 0330 AND QC FLUID L2, L3: THE MOST LIKELY ASSIGNABLE CAUSE OF THE EVENT IS USER ERROR, THE USE OF AN UNVERIFIED IPTH CALIBRATION (3500A FOR VITROS 5600); SINGLE PATIENT SAMPLE RESULT USING VITROS IPTH LOT 0330: THE AGE OF THE SAMPLE CANNOT BE RULED OUT AS A CONTRIBUTING FACTOR TO THE EVENT. (3500A FOR VITROS IPTH LOT 0330).
A CUSTOMER OBSERVED MULTIPLE, NON-REPRODUCIBLE, UNEXPECTED VITROS IPTH QUALITY CONTROL AND PATIENT SAMPLE RESULTS ON A VITROS 5600 INTEGRATED SYSTEM. THE FOLLOWING RESULTS WERE OBTAINED: VITROS IPTH LOT 0290: VITROS QC FLUID L2 = 119.8, 57.0 VS. AN EXPECTED RESULT = 204.9 PG/ML. VITROS IPTH LOT 0330. QC RESULTS: VITROS QC FLUID L1 = 7.1, 9.8 VS. AN EXPECTED RESULT = 24.2 PG/ML; VITROS QC FLUID L2 = 309.9, 299.0, 299.1, 290.1, 286.7, 294.0, 290.7, 283.1, 278.0, 283.2, 275.5, 279.6 VS. AN EXPECTED RESULT = 204.9 PG/ML; VITROS QC FLUID L3 = 886.0, 868.0, 853.8, 830.1, 835.7, 864.8, 820.8, 832.7, 802.4, 820.9, 810.2, 812.1, 805.1, 807.3, 807.7, 798.7, 801.2 VS. AN EXPECTED RESULT = 608.0 PG/ML. PATIENT RESULTS: SAMPLE 1 = 106.7 VS. AN EXPECTED RESULT = 55.0 PG/ML; SAMPLE 2 = 208.0 VS. AN EXPECTED RESULT = 111.0 PG/ML; SAMPLE 3 = 58.1 VS. AN EXPECTED RESULT = 36.0 PG/ML; SAMPLE 4 = 62.8 VS. AN EXPECTED RESULT = 43.0 PG/ML; SAMPLE 5 = 208.9 VS. AN EXPECTED RESULT = 111.9 PG/ML; SAMPLE 7 = 106.7 VS. AN EXPECTED RESULT = 55.9 PG/ML; SAMPLE 8 = 124.8 VS. AN EXPECTED RESULT = 68.7 PG/ML; SAMPLE 9 = 157.1 VS. AN EXPECTED RESULT = 90.1 PG/ML; SAMPLE 10 = 146.2 VS. AN EXPECTED RESULT = 77.0 PG/ML; SAMPLE 12 = 136.8 VS. AN EXPECTED RESULT = 76.7 PG/ML; SAMPLE 14 = 81.3 VS. AN EXPECTED RESULT = 43.7 PG/ML; SAMPLE 15 = 98.6 VS. AN EXPECTED RESULT =67.5 PG/ML; SAMPLE 16 = 196.8 VS. AN EXPECTED RESULT = 103.7 PG/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE CUSTOMER REPEAT TESTED ALL PATIENT SAMPLES AFFECTED BY AN ATYPICAL CALIBRATION. CORRECTED REPORTS WERE ISSUED FOR ALL AFFECTED PATIENT SAMPLES. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT IS NUMBER FOUR OF FOUR MDR¿S FOR THIS EVENT. FOUR 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS FOUR DEVICES WERE INVOLVED. (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 335101 | VITROS 5600 INTEGRATED SYSTEM | CHEMISTRY ANALYZER | JJE | ORTHO-CLINICAL DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |