FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 3232599 · Received July 18, 2013

Report

Report Number
1319681-2013-00141
Event Type
Malfunction
Date Received
July 18, 2013
Date of Event
June 14, 2013
Report Date
July 17, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A NON-REPRODUCIBLE, VITROS AMON QUALITY CONTROL RESULT WAS OBTAINED FROM A BIORAD LEVEL 2 FLUID ON A VITROS 5600 SYSTEM. AN OCD FIELD ENGINEER PERFORMED ROUTINE SERVICE ACTIONS ON THE MICROSLIDE INCUBATOR SUBSYSTEM OF THE ANALYZER. FOLLOWING THESE SERVICE ACTIONS, ACCEPTABLE VITROS AMON PERFORMANCE WAS OBSERVED USING THE SAME REAGENT LOT. THE ROOT CAUSE OF THE EVENT IS MOST LIKELY ANALYZER RELATED DUE TO INCUBATOR CONTAMINATION. THERE WAS NO EVIDENCE THAT A REAGENT RELATED ISSUE CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED A NON- REPRODUCIBLE, VITROS AMON QUALITY CONTROL RESULT (97.5 VS. AN EXPECTED RESULT = 79.0 MOL/L) FROM A BIORAD LEVEL 2 FLUID ON A VITROS 5600 SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. THERE WAS NO REPORT THAT PATIENT SAMPLES WERE AFFECTED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
334591 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1