FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3231286 · Received July 17, 2013

Report

Report Number
2531779-2013-11070
Event Type
Malfunction
Date Received
July 17, 2013
Report Date
June 19, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 09/10/2013 WITH THE FOLLOWING FINDINGS: A REVIEW OF THE TOTAL DAILY DOSE HISTORY SHOWED 3 UNEXPLAINED POWER EVENTS. THERE WAS NO MOISTURE OR CORROSION VISIBLE IN THE DISPLAY LENS OR IN THE BATTERY COMPARTMENT. THERE WERE NO CRACKS FOUND IN THE PUMP CASING. THE BATTERY CAP WAS NOT RETURNED WITH THE PUMP FOR TESTING. A TEST BATTERY CAP WAS INSERTED AND THE PUMP POWERED ON APPROPRIATELY. THE PUMP WAS UNABLE TO BE EXERCISED DUE TO UNRESPONSIVE KEYPAD BUTTONS. A LEAK TEST WAS PERFORMED ON THE PUMP AND NO LEAKS WERE FOUND. THE PUMP CASE WAS OPENED AND NO MOISTURE OF CORROSION WAS OBSERVED INSIDE THE PUMP. THE KEYPAD WAS EXAMINED RELATED TO THE UNRESPONSIVE ISSUE. THE KEYPAD WAS FOUND TO BE TORN AT THE UP BUTTON. THE CONTRAST, UP, AND DOWN BUTTONS WERE FOUND TO BE UNRESPONSIVE. THE KEYPAD WAS REMOVED AND CORROSION WAS FOUND UNDER THE CONTRAST, UP, AND DOWN BUTTON CONTACTS AND ON THE BUTTON TRACES. THE ALLEGED PUMP POWER ISSUE WAS UNABLE TO BE FULLY INVESTIGATED DUE TO THE KEYPAD ISSUE. THE USER GUIDE INSTRUCTS THE PATIENT THAT DAMAGE TO THE PUMP MAY IMPACT THE WATERPROOF FEATURE OF THE PUMP. (B)(4).

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (MOISTURE INGRESS) ISSUE. THE REPORTER INDICATED THAT THE PUMP LOST POWER AFTER GOING IN THE WATER. THE REPORTER INDICATED THAT THERE WAS NO DAMAGE TO THE PUMP. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
332288 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 53 YR