FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 3231183 · Received July 17, 2013

Report

Report Number
1644487-2013-02156
Event Type
Malfunction
Date Received
July 17, 2013
Date of Event
June 27, 2013
Report Date
June 28, 2013
Manufacturer
CYBERONICS INC
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013 IT WAS REPORTED THAT THE PHYSICIAN ATTEMPTED TO REINSTALL THE SOFTWARE ON HIS HANDHELD THE SCREEN FROZE AT ¿WINDOWS MOBILE¿ AND WOULD NOT RECOGNIZE ANY MANIPULATIONS AT ALL. THE BATTERY WAS CHECKED, THE LOCK BUTTON, AND THE SOFTWARE WAS RESET AGAIN BUT THIS DID NOT FIX THE ISSUE. IT WAS LATER REPORTED THAT THE ISSUE HAS NOT BEEN RESOLVED. A HARD RESET WAS ATTEMPTED BUT DID NOT RESOLVE THE ISSUE. IT WAS STATED THAT THE HANDHELD WOULD NOT BE RETURNED TO THE MANUFACTURER FOR PRODUCT ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
331254 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS INC 250-8.1 1077507

Patients

Seq Age Sex Outcome Treatment
1