FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3231005 · Received July 17, 2013

Report

Report Number
2183996-2013-01315
Event Type
Malfunction
Date Received
July 17, 2013
Date of Event
June 15, 2013
Report Date
October 30, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC.
Product Code
LZG
PMA / PMN Number
K111353
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AS THE PRODUCT HAS NOT BEEN RETURNED FOR INVESTIGATION AND THE PRODUCTION DATA COMPLY WITH THE SPECIFICATION, THE COMPLAINT COULD NOT BE REPLICATED. PRODUCTION REPORTS WERE REVIEWED. DEVICE WAS NOT RETURNED TO MANUFACTURER.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. THE DISPLAY IS BROKEN DUE TO A MECHANICAL IMPACT. THE BROKEN DISPLAY CAN LEAD TO MISINTERPRETATION OF INSULIN AMOUNTS. THE BLUETOOTH FUNCTION WAS TESTED SUCCESSFULLY AND FULFILLS THE PRODUCT SPECIFICATION. FURTHERMORE, THE CONNECTION ABILITY IS NOT AFFECTED BY THE DAMAGE ON THE DEVICE DISPLAY.

Additional Manufacturer Narrative · 1

IT IS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

ON (B)(6) 2013, PATIENT REPORTED THE INFUSION DEVICE DISPLAY WAS CRACKED AND THERE ARE BLACK SPOTS THAT INTERFERE WITH HIS ABILITY TO VIEW THE INSULIN DELIVERY AMOUNTS. THE INFUSION DEVICE WAS NOT DROPPED ON A HARD SURFACE IN THE PAST 48 HOURS. HE BELIEVES IT WAS DAMAGED WHEN IT HIT A COUNTER. HE ALSO REPORTED THE INFUSION DEVICE AND BLOOD GLUCOSE METER HAVE NOT COMMUNICATED SINCE THE DISPLAY WAS DAMAGED. THE INFUSION DEVICE WAS REPLACED AND REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND HE DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
331642 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 024 YR AVIVA COMBO METER| NOVOLOG U100