FDA Adverse Event Malfunction Summary report: N

KOTEX NATURAL BALANCE

MDR report key: 3230715 · Received July 17, 2013

Report

Report Number
2381757-2013-00030
Event Type
Malfunction
Date Received
July 17, 2013
Date of Event
January 1, 2013
Report Date
June 19, 2013
Manufacturer
KIMBERLY-CLARK CORPORATION - CONWAY MILL
Product Code
HEB
PMA / PMN Number
K896994
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A MANUFACTURING DOCUMENT AND RECORDS REVIEW WAS PERFORMED OF THE COMPLAINT LOT #AC312326X0457. DOCUMENTATION AND RECORDS ASSESSED INCLUDE: DEVICE HISTORY, MANUFACTURING, QA AUDIT, MICRO, OPERATOR ENTRY, AND PRODUCTION LINE LOGS, RAW MATERIAL AND FINISHED PRODUCT RELEASE TESTING RECORDS. THIS REVIEW OBSERVED A KNIFE CHANGE WAS PERFORMED SAME HOUR AS THE COMPLAINT LOT. AN UNCLEAN KNIFE CUT CAN CAUSE THE FIBERS TO BE LOOSE AN POSSIBLY AFFECT THE COMPRESSION OF THE TAMPON. NO OTHER ANOMALIES WERE OBSERVED THAT COULD HAVE CONTRIBUTED OR CAUSED THE REPORTED EVENT. INFORMATION FROM THIS INCIDENT WILL BE INCLUDED IN OUR PRODUCT COMPLAINT AND MDR TREND ANALYSIS.

Description of Event or Problem · 1

THE CONSUMER STATED THAT THE STRING FELL OFF WHEN SHE ATTEMPTED TO REMOVE HER TAMPON. SHE WAS UNABLE TO REMOVE AND HAD TO VISIT THE ER FOR REMOVAL BY A PHYSICIAN. UPON REMOVAL BY A PHYSICIAN, THE TAMPON SEPARATED. THE PHYSICIAN WAS ABLE TO REMOVE THE REMAINING PIECES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
330705 KOTEX NATURAL BALANCE TAMPON HEB KIMBERLY-CLARK CORPORATION - CONWAY MILL SUPER AC312326X0457

Patients

Seq Age Sex Outcome Treatment
1 51 YR