FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 HEMATOLOGY ANALYZER

MDR report key: 3230631 · Received July 16, 2013

Report

Report Number
1061932-2013-01395
Event Type
Malfunction
Date Received
July 16, 2013
Date of Event
June 22, 2013
Report Date
June 23, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER FSE (FIELD SERVICE ENGINEER) WAS DISPATCHED TO THE CUSTOMER'S SITE BUT THE FSE DID NOT FIND ANY LEAKS INSIDE THE INSTRUMENT. THE CUSTOMER REPORTED TO THE FSE THAT THE RBC BATH HAD BECOME LOOSE AND THE CUSTOMER HAD PUSHED THE BATH BACK INTO PLACE TO RESOLVE THE ISSUE. THE CUSTOMER STATED THAT THE INSTRUMENT WAS RUNNING WITHOUT ANY LEAKS AND PASSED ALL CONTROLS AFTER THE RBC BATH WAS SECURED. THE FSE ALSO VERIFIED THAT THE INSTRUMENT WAS RUNNING WITHOUT ANY LEAKS OR ERRORS. FAILURE MODE OF THE EVENT IS ATTRIBUTED TO A LOOSE RBC BATH; THE INSTRUMENT OPERATED AS INTENDED BY FAILING PLT BACKGROUNDS TO ALERT THE OPERATOR OF AN INSTRUMENT ISSUE. RESULTS: LOOSE RBC BATH. CONCLUSION: THE ISSUE WAS RESOLVED BY THE CUSTOMER PRIOR TO THE FSE'S ARRIVAL. BECKMAN COULTER INTERNAL IDENTIFIER FOR THIS REPORT IS (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK OF DROPLETS IN THE RBC (RED BLOOD CELL) BATH AREA OF THE COULTER LH 750 HEMATOLOGY ANALYZER WHILE TROUBLESHOOTING FOR INCOMPLETE HGB (HEMOGLOBIN). THE CUSTOMER STATED THAT THE INSTRUMENT WAS ALSO FAILING PLT (PLATELET) BACKGROUNDS (HIGH) WHEN THE LEAK WAS NOTICED. THE CUSTOMER INDICATED THAT THE LEAK WAS CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF GLOVES, EYE PROTECTION, AND A LABORATORY COAT AT THE TIME OF THE EVENT AND NO INJURY OR EXPOSURE WAS REPORTED. NO ERRONEOUS RESULTS WERE GENERATED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
330050 COULTER® LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1