FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600I SYNCHRON® ACCESS CLINICAL SYSTEM

MDR report key: 3230616 · Received July 16, 2013

Report

Report Number
2050012-2013-00463
Event Type
Malfunction
Date Received
July 16, 2013
Date of Event
June 21, 2013
Report Date
June 22, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K060256
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER FSE (FIELD SERVICE ENGINEER) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE REPLACED THE CARTRIDGE CHEMISTRY SAMPLE PROBE AND LEVEL SENSE BOARD (SMART MODULE) TO RESOLVE THE ISSUE. THE TWO PARTS ARE INVOLVED IN CARTRIDGE CHEMISTRY SAMPLE HANDLING AND CAN AFFECT ANY CARTRIDGE CHEMISTRY ASSAY. FAILURE MODE OF THE EVENT IS ATTRIBUTED TO HARDWARE; THE FSE REPLACED THE CARTRIDGE CHEMISTRY SAMPLE HANDLING COMPONENTS TO RESOLVE THE ISSUE. RESULTS: LEVEL SENSE BOARD (SMART MODULE). ALL RELATED MEDWATCH REPORTS ASSOCIATED WITH THIS EVENT: 2050012-2013-00463, 2050012-2013-00464.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING LOW AND SUPPRESSED CC (CARTRIDGE CHEMISTRIES) RESULTS FOR MULTIPLE PATIENTS, OVER TWO (2) DIFFERENT DAYS, INVOLVING THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. THE CUSTOMER REPORTED THAT THE INSTRUMENT ALSO GENERATED LEVEL SENSE ERRORS DURING THIS EVENT. THE CUSTOMER PROVIDED INSTRUMENT PRINTOUTS FOR SIX (6) PATIENTS AND ONE (1) VERBAL EXAMPLE. THIS REPORT REFERENCES THE EVENT WHICH OCCURRED ON (B)(6) 2013. PLEASE SEE MEDWATCH #2050012-2013-00464 FOR THE REPORT OF THE EVENT WHICH OCCURRED ON (B)(6) 2013. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. QC (QUALITY CONTROL) RESULTS WERE WITHIN THE ESTABLISHED RANGES ON THE DATE OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
330046 UNICEL® DXC 600I SYNCHRON® ACCESS CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1