FDA Adverse Event Malfunction Summary report: N

COULTER® LH 500 HEMATOLOGY INSTRUMENT

MDR report key: 3230611 · Received July 16, 2013

Report

Report Number
1061932-2013-01509
Event Type
Malfunction
Date Received
July 16, 2013
Date of Event
June 19, 2013
Report Date
June 20, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K032000
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BEC CUSTOMER TECHNICAL SUPPORT (CTS) ASSISTED THE CUSTOMER VIA TELEPHONE CONVERSATION ON HOW TO REPLACE THE TUBING AT PV49. THE CUSTOMER SUCCESSFULLY REPLACED THE TUBING RESOLVING THE ISSUE. NO OTHER ISSUES WERE OBSERVED. SERVICE WAS NOT DISPATCHED FOR THIS EVENT SINCE THE CUSTOMER CORRECTED THE ISSUE. FAILURE MODE: ATTRIBUTED TO SPLIT TUBING AT PV49. PER LABELING, BECKMAN COULTER URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO, PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR ANY OTHER AUTOMATED LABORATORY ANALYZER. BEC IDENTIFIER FOR THIS REPORT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) REPORTING SEVERAL MILLILITERS (MLS) OF DILUENT LEAKED AT PINCH VALVE PV49 ON THE COULTER LH 500 HEMATOLOGY INSTRUMENT. THE LEAK WAS NOT CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES AND A LABORATORY COAT AT THE TIME OF OCCURRENCE. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. MEDICAL ATTENTION WAS NOT SOUGHT. NO ERRONEOUS RESULTS WERE GENERATED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
329064 COULTER® LH 500 HEMATOLOGY INSTRUMENT COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER LH 500 NA

Patients

Seq Age Sex Outcome Treatment
1