FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3230292 · Received July 16, 2013

Report

Report Number
3004753838-2013-00187
Event Type
Malfunction
Date Received
July 16, 2013
Date of Event
June 16, 2013
Report Date
June 17, 2013
Manufacturer
DEXCOM INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT ON (B)(6) 2013 SENSOR WAS INADVERTENTLY PULLED OUT AND SESSION WAS TERMINATED. UPON SENSOR INSERTION SITE AND PATIENT'S SURROUNDINGS EXAMINATION, PATIENT NOTICED THAT SENSOR WIRE WAS MISSING. PATIENT DOESN'T REPORT ANY PAIN OR IRRITATION AT THE SENSOR'S INSERTION SITE AND WILL NOT SEEK MEDICAL INTERVENTION. PATIENT HAD BEEN WEARING HIS SENSOR FOR 10 CONSECUTIVE DAYS AT THE TIME THE SENSOR WAS ABRUPTLY PULLED OUT. EXTENDED USE OF SENSOR BEYOND 7 DAYS IS OFF-LABEL. SINCE PATIENT IS UNABLE TO PROVIDE CGM DATA, DEXCOM IS SEEKING FOR PATIENT TO RETURN HIS CGM IN ORDER FOR DEXCOM TO INVESTIGATE THE DATA AROUND THE TIME OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
328637 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM INC. 9500-27 5057588

Patients

Seq Age Sex Outcome Treatment
1 74 YR Other