FDA Adverse Event
Malfunction
Summary report: N
CXDI-70C
MDR report key: 3223810
·
Received June 28, 2013
Report
- Report Number
- 1000181430-2013-00114
- Event Type
- Malfunction
- Date Received
- June 28, 2013
- Date of Event
- June 18, 2013
- Report Date
- June 18, 2013
- Manufacturer
- CANON, INC.
- Product Code
- MQB
- PMA / PMN Number
- K102012
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AZ, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
(B)(4). INVESTIGATION IS STILL IN-PROGRESS. IF ADDITIONAL INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED PER 21 CFR 803.56. (B)(4).
Description of Event or Problem · 1
THE CUSTOMER REPORTED THEY HAVE BEEN GETTING ERROR E040300045 WHICH INDICATES DISCONNECTION BETWEEN DETECTOR AND SYSTEM ALMOST DAILY FOR AS FAR BACK AS THE WINDOWS ERROR LOGS GO. DUE TO THIS EVENT, PATIENT HAD TO BE RETAKEN THE IMAGE TO COMPLETE EXAM. IT WAS RESULTING IN ADDITIONAL RADIATION EXPOSURE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 295553 | CXDI-70C | MQB | CANON, INC. | CXDI-70C | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |