FDA Adverse Event Malfunction Summary report: N

CXDI-70C

MDR report key: 3223810 · Received June 28, 2013

Report

Report Number
1000181430-2013-00114
Event Type
Malfunction
Date Received
June 28, 2013
Date of Event
June 18, 2013
Report Date
June 18, 2013
Manufacturer
CANON, INC.
Product Code
MQB
PMA / PMN Number
K102012
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION IS STILL IN-PROGRESS. IF ADDITIONAL INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED PER 21 CFR 803.56. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THEY HAVE BEEN GETTING ERROR E040300045 WHICH INDICATES DISCONNECTION BETWEEN DETECTOR AND SYSTEM ALMOST DAILY FOR AS FAR BACK AS THE WINDOWS ERROR LOGS GO. DUE TO THIS EVENT, PATIENT HAD TO BE RETAKEN THE IMAGE TO COMPLETE EXAM. IT WAS RESULTING IN ADDITIONAL RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
295553 CXDI-70C MQB CANON, INC. CXDI-70C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK