FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® INFORM METER

MDR report key: 3223686 · Received July 12, 2013

Report

Report Number
1823260-2013-04225
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 21, 2013
Report Date
September 18, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NBW
PMA / PMN Number
K012210
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

CALLER REPORTED THE SCREEN OF THE INFORM METER LOOKS LIKE IT HAS A MELTED PORTION ON THE OUTSIDE. SHE CLAIMS IT APPEARS THE METER HAS GOTTEN HOT ON THE SCREEN. SHE CAN'T CONFIRM WHETHER FROM METER OR AN OUTSIDE HEAT SOURCE. SHE DOES CLAIM IT APPEARS THE HEAT CAME FROM OUTSIDE, AND NOT INSIDE, THE METER. A REQUEST WAS MADE FOR THE RETURN OF THE METER, REPLACEMENT SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322435 ACCU-CHEK ® INFORM METER BLOOD GLUCOSE MONITORING DEVICE NBW ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1