FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 3223620 · Received July 12, 2013

Report

Report Number
2183996-2013-01282
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
July 7, 2013
Report Date
September 6, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS, INC
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION - THE COMPLAINT CANNOT BE VERIFIED DUE TO A CARELESS HANDLING OF THE PRODUCT. RESULT THE SOFTCOMPONENTS OF THE UP/DOWN BUTTON ARE LACERATED. THE DAMAGES DID NOT INFLUENCE THE FUNCTIONALITY OF THE INSULIN PUMP. INGRESS OF LIQUID CAN BE POSSIBLE. THE BUTTONS WERE TESTED SUCCESSFULLY AND THE FUNCTIONALITY COMPLY WITH THE PRODUCT SPECIFICATION. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO CARELESS HANDLING OF THE PRODUCT.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THAT ALL OF THE BUTTONS ON THE INFUSION DEVICE ARE NON- FUNCTIONAL. PATIENT DID NOT REPORT ANY HEALTH CONCERNS. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322623 ACCU-CHEK SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE HEALTH SOLUTIONS, INC 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 040 YR