FDA Adverse Event Malfunction Summary report: N

AU5811-03 CLINICAL CHEMISTRY ANALYZER (230V)

MDR report key: 3223203 · Received July 12, 2013

Report

Report Number
9612296-2013-00090
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 14, 2013
Report Date
June 17, 2013
Manufacturer
BECKMAN COULTER
Product Code
JGS
PMA / PMN Number
K112412
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

QUALITY CONTROL (QC) WAS WITHIN LABORATORY ESTABLISHED RANGE PRIOR TO AND AFTER THE EVENT. THE CALIBRATION SLOPE DATA SHOWED SLIGHTLY ERRATIC RESULTS BUT WERE WITHIN SPECIFICATION. THE APPLICATION SPECIALIST INDICATED THAT NONE OF THE SAMPLES WERE INFLUENCED BY LIPAEMIC, HAEMOLYTIC OR ICTERIC INTERFERENCES. THEY ALSO INDICATED THERE WERE NO ERROR FLAGS GENERATED FOR CLOT DETECTION. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT AND IDENTIFIED NO SYSTEM MALFUNCTION. THE FSE DID NOT REPLACE ANY PARTS AS NONE WERE DEEMED TO BE DEFECTIVE. THERE WAS NO INDICATION OF USE ERROR AND A DEFINITIVE FAILURE MODE COULD NOT BE DETERMINED. THE ONLY INDICATION OF A SYSTEM MALFUNCTION WAS THE GENERATION OF THE NINETEEN (19) ERRONEOUS RESULTS. BEC CONTINUES TO INVESTIGATE THIS INCIDENT.

Additional Manufacturer Narrative · 1

UPDATED 08/14/2013: THE FAILURE MODE FOR THIS EVENT IS INCONCLUSIVE AS THE FSE WAS NOT ABLE TO IDENTIFY A SYSTEM MALFUNCTION. THE CUSTOMER RECENTLY NOTED SAMPLE PREPARATION ISSUES. THE CUSTOMER HAS BEEN USING INSUFFICIENT SAMPLE FOR ANALYSIS. AS A RESULT, THIS HAS CAUSED THE SAMPLE PROBE TO ASPIRATE GEL. THE ASPIRATION OF GEL FROM THE GEL SEPARATOR TUBES COULD LEAD TO ASPIRATION OF INSUFFICIENT SAMPLES AND BLOCKAGES IN THE TUBING. THIS COULD LEAD TO ERRONEOUS SODIUM AND POTASSIUM RESULTS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) IN REGARDS TO OBTAINING ERRONEOUSLY LOW SODIUM (NA) AND POTASSIUM (K) PATIENT RESULTS FOR NINETEEN (19) DIFFERENT PATIENTS GENERATED ON THE AU5811-03 CLINICAL CHEMISTRY ANALYZER (230V). THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE RE-RUN YIELDING RESULTS WITHIN THE NORMAL REFERENCE RANGE. THIS INCIDENT WAS ONLY OBSERVED ON THE NA AND K RESULTS WHICH BOTH SHOWED A SIMILAR DEGREE OF 10 - 30 % NEGATIVE BIAS. THERE WERE NO REPORTS OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR CONNECTED WITH THIS EVENT.

Description of Event or Problem · 1

THIS IS A FOLLOW UP REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322887 AU5811-03 CLINICAL CHEMISTRY ANALYZER (230V) ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER AU5800 1U (AU5811-03) NA

Patients

Seq Age Sex Outcome Treatment
1 17 YR