FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3223124 · Received July 12, 2013

Report

Report Number
3004209178-2013-95598
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 8, 2013
Report Date
June 21, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST AND ALARMED MOTOR ERROR DURING THE BASIC OCCLUSION TEST AS A RESULT OF A LOOSE DRIVE SUPPORT DISK. THE MOTOR WAS TESTED OUTSIDE THE UNIT AND PASSED. THE DEVICE FAILED TO VIBRATE DURING THE SELF TEST DUE TO BROKEN WIRE AT THE VIBRATOR MOTOR. THE UNIT WAS RECEIVED WITH SCRATCHED DISPLAY WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP WAS ALARMING MOTOR ERROR FOR THE PAST TWO DAYS. THE CUSTOMER'S BLOOD GLUCOSE WAS 230MG/DL. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP APPEARS TO BE NORMAL. ASSISTED THE MOTHER TO RUN THE DISPLACEMENT TEST AND PASSED. THE SELF TEST WAS PERFORMED AND FAILED. THE MOTHER STATED THAT THE DEVICE HAS NOT VIBRATED FOR OVER A YEAR. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
321525 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 15 YR