FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3223120 · Received July 12, 2013

Report

Report Number
3004209178-2013-95618
Event Type
Injury
Date Received
July 12, 2013
Date of Event
June 7, 2013
Report Date
June 21, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

NO BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. UNABLE TO PERFORM FUNCTIONAL TEST INCLUDING DISPLACEMENT, PRIME, BASIC OCCLUSION, OCCLUSION AND NO DELIVERY TESTS DUE TO NO BUTTON RESPONSE. THE INSULIN PUMP WAS TESTED WITH TEST KEYPAD AND NO FROZEN SCREEN NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD PROBLEMS WITH THE INSULIN PUMP, AND THE BUTTONS WERE FREEZING FOR THE PAST TWO WEEKS. THE CALLER STATED THAT IN ONE OCCASION THE CUSTOMER'S BLOOD GLUCOSE WAS VERY LOW AND HAD TO CALL THE PARAMEDICS. TROUBLESHOOTING WAS PERFORMED, AND FOUND A BUTTON ERROR IN THE ALARM HISTORY. WHILE THE MOTHER WAS ON THE PHONE, THE CUSTOMER ATTEMPTED TO DO A FILL CANNULA TEST AND THE NUMBERS WERE RAMPING BY THEMSELVES. ADVISED THE CALLER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322921 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 16 YR Required Intervention