FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3223078 · Received July 12, 2013

Report

Report Number
3004209178-2013-95591
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
May 30, 2013
Report Date
June 25, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. UNABLE TO PERFORM THE PRIME TEST BECAUSE THE BUTTONS WERE NOT RESPONDING. THE DEVICE WAS RECEIVED WITH PROTRUDED/LOOSE DRIVE SUPPORT DISK AND MISSING END CAP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT INSULIN SQUIRTED OUT DURING THE MANUAL PRIME PROCESS, AND THE DEVICE ALARMED. THE BLOOD GLUCOSE READING WAS 258MG/DL. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP APPEARS TO BE NORMAL. ASSISTED THE CUSTOMER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
323605 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522NAS

Patients

Seq Age Sex Outcome Treatment
1 33 YR