FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 HEMATOLOGY ANALYXZER

MDR report key: 3222827 · Received July 12, 2013

Report

Report Number
1061932-2013-01447
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
June 17, 2013
Report Date
June 17, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE ON (B)(4) 2013. THE FSE OBSERVED DILUENT LEAKING OUT OF THE RIGHT SIDE OF THE INSTRUMENT. THE FSE REPLACED TUBING FROM THE BACKWASH TANK (VC23), RESOLVING THE BACKWASH TANK NOT FULL ERRORS AND TUBING THAT HAD POPPED OFF OF THE DIFFERENTIAL PUMP (PM1 OR PM4), RESOLVING THE LEAK ISSUE. THE FSE STATED THAT BOTH TUBINGS WERE DRIED OUT, CRACKED (WORN) AND LEAKING. FAILURE MODE WAS ATTRIBUTED TO THE BACKWASH TANK (VC23) TUBING AND THE DIFFERENTIAL PUMP TUBING; HOWEVER, THE INSTRUMENT GENERATED BACKWASH TANK NOT FULL ERRORS ALERTING CUSTOMER TO AN INSTRUMENT ISSUE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER (BEC) THAT AN UNKNOWN AMOUNT OF FLUID THAT APPEARED TO BE DILUENT LEAKED FROM THE COULTER LH 750 HEMATOLOGY ANALYZER ON THE RIGHT HAND SIDE OF THE UNIT, WHICH WAS CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER OBSERVED THE LEAK WHEN THEY ATTEMPTED TO START RUNNING PATIENT SAMPLES AFTER RECEIVING A BACKWASH TANK NOT FULL ERRORS. THE CUSTOMER INDICATED THAT THEY HAD RUN QUALITY CONTROL (QC), WITH NO ISSUES AND THERE WERE NO ERRORS. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) AT THE TIME OF THIS EVENT. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. NO ERRONEOUS RESULTS WERE GENERATED IN CONNECTION WITH THIS INCIDENT. NO DEATH OR INJURY IS ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
324322 COULTER® LH 750 HEMATOLOGY ANALYXZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER LH 750 N/A

Patients

Seq Age Sex Outcome Treatment
1