FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 3222622 · Received July 12, 2013

Report

Report Number
1823260-2013-04222
Event Type
Malfunction
Date Received
July 12, 2013
Date of Event
July 1, 2013
Report Date
July 11, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE GLUCOSE HK GEN.3 (GLUC) AND CREATININE RESULTS ON THEIR C501 ANALYZER FOR ONE PATIENT. THE CUSTOMER PROVIDED DATA FOR ONE DISCREPANT GLUC RESULT THAT WAS REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER STATED THAT ALL THE OTHER ASSAYS TESTED FOR THIS SAMPLE WERE OK. ALL TESTING WAS PERFORMED ON THE SAME ANALYZER. THE PATIENT'S INITIAL GLUC RESULT WAS 21 MG/DL. THE REPEAT RESULT WAS 104 MG/DL. THE REPEAT RESULT WAS CONSIDERED CORRECT. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THIS EVENT. THE GLUC REAGENT LOT NUMBER WAS 67526101 AND THE EXPIRATION DATE WAS 04/30/2014. IT WAS NOTED THE PATIENT'S SAMPLE WAS TESTED IN A MICRO CUP. THE SAMPLE WAS PROCESSED WITH A BAR CODE AND WAS NOT PROGRAMMED AS A MICRO CUP. THE FIELD SERVICE REPRESENTATIVE FOUND A DAMAGED SAMPLE PROBE. HE REPLACED THE DAMAGED SAMPLE PROBE. HE VERIFIED THE SAMPLE PROBE ALIGNMENT IN THE SERVICE SOFTWARE. THE CUSTOMER PERFORMED A PRECISION TEST WITH RESULTS MEETING SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
324424 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 058 YR